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All pictures in our company are taken in real life to ensure that the products are accurately represented, so that the product you receive matches what you see online! Most of them use black or white backgrounds! Due to lighting and differences in computer monitors, there may be slight errors, please understand! Muzhi E-commerce Firm to New Customers/FAQ If this is your first time shopping at Muzhi E-commerce Store, please read the following questions carefully to make your shopping journey more convenient 1. Regarding the minimum order quantity, is mixed batch supported? Is there any limit on the amount? How is the shipping cost calculated? All products can be ordered according to the minimum quantity mentioned above. Whether you want single items or mixed batches, the total amount must meet 50 yuan! Mixed batches are supported! Alipay transactions are supported! We have indicated the weight of each product, and the shipping cost will be automatically calculated by the system during purchase. There may be slight discrepancies, so please contact customer service promptly if you have any questions. 2. Are the products listed in stock? What should I do if they are out of stock? All our products are available for sale in stock. The items shown as available on the page are all in stock, so please feel free to purchase.Due to the wide variety of products and high daily sales volume, some items may not be removed from the shelves in time, resulting in stock shortages. We apologize for any inconvenience this may cause. If the out-of-stock situation exceeds 10% of the order amount, we will contact you via phone or Wangwang message to resolve the issue. 3. Can I choose the style or color of the product? Regarding style and color issues, the products have color classifications! For some products without color classifications, we will mix colors for shipment! However, you can leave a note, and we will try our best to match the goods according to your instructions. If there is a shortage of color or style, we will randomly send it to you. We apologize for any inconvenience! 4. I have already made the payment, when can it be shipped? How long will it take to receive the goods? Due to the large volume of shipments every day, we will ship within 48 hours after your payment is successful, following the order of payment received. If you are using express delivery, the delivery time will vary depending on distance, weather, and the operational procedures of different courier companies. Generally, after shipping, it takes about 1-2 days to reach Jiangsu, Zhejiang, and Shanghai; 2-3 days to Anhui, Guangdong, Fujian, Shandong, Jiangxi, Beijing, and Tianjin; and 3-5 days to other regions, and 4-7 days to remote areas. 5. I don't have Alipay, can I pay with a bank transfer? Our company temporarily does not support bank payments; we recommend using Alipay for secure transactions and convenience in future shopping. 6. If I am not satisfied with the product, can I give a negative review? Whether you encounter issues with service or product quality, just contact our after-sales team at Wangwang, and we will actively and objectively help you resolve them.。Giving 3 stars or below and negative reviews all the time is not helpful for either the seller or the buyer. We hope to retain every friend who likes Muzhi E-commerce Firm. Harmony is the key! We hope to solve your actual problems and improve our service level so that every customer at Muzhi E-commerce Firm can have a pleasant online shopping experience! At the same time, we also refuse visits from negative reviewers. We will firmly resist any uninvited guests who use star ratings and negative reviews to threaten us with refunds or gifts! 7. Do you offer logistics services? How can I check the logistics fee? We usually ship via express delivery to your door! It saves time and effort! However, for remote locations with large quantities of goods.. Due to higher courier shipping costs in certain regions, we recommend using logistics services. Yiwu logistics delivers directly across the country; it can reach most cities above the municipal level, but county-level cities require transit.After arrival, logistics will call you, and you will need to pick up the goods yourself with freight collect.Here, we would like to clarify.The service quality of logistics companies in Yiwu varies. I hope everyone can contact a logistics company themselves before placing an order. You can find one by searching on your own, calling 114 to check the logistics points from Yiwu to your local area, or searching on Wanbang Logistics website for the nearest location to you.Then tell us the logistics phone number in Yiwu, and we will deliver it to your designated service point.