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Frequently Asked Questions Online Answers Question: Why does it fade? Answer: Due to hot weather in summer and sweating, the product may have this phenomenon. We can offer color retention (guaranteed not to fade for half a year) upon customer request by adding 30%, and the quantity depends on the style Question: What is mixed batch? Answer: Mixed batch means there are no restrictions on product types or styles; buyers can enjoy it as long as the total price (or quantity) reaches or exceeds the set amount. Question: Can it be cheaper? Answer: All prices on the website are fixed prices. We have set three different prices based on the quantity ordered by our customers. The quantity will determine the price given Our store guarantees that you get what you pay for~ Question: Is the product in stock? Answer: Everything in the available colors or sizes you want on the shelf can be orderedIf there is no stock or it's been removed from the shelves, we recommend you inquire because some quantities haven't been updated in time. Question: When will the shipment be sent after payment? Answer: If payment is made before 17:00 on the same day, all goods will be shipped on the same day.Orders placed after 17:00 will all be shipped within 48 hours after payment, aiming to ship on the same day as much as possible~ (During promotions or when there is a large volume, shipping times may be adjusted. There will usually be an announcement. For details, please consult customer service; unless there are special circumstances, shipments will be made on time.) We will try our best to ensure stability. As the saying goes, 'there are unexpected changes in the weather.' Since we are dealing with large daily shipments, we cannot guarantee that there will be stock available when we ship your order. However, if there is a shortage, we will promptly notify you and seek your agreement before proceeding.For products without updated information in time, we will notify customers as soon as possible~ Question: Is the product color accurate? Is there a big color difference? Answer: Due to lighting, shooting angle, and other reasons, each monitor is different, making online color differences unavoidable. We have tried our best to capture images that closely resemble the actual product. Please understand that all pictures are taken from actual items Question: What are the detailed information about the product? Answer: Each corresponding product has detailed descriptions and introductions, with colors and sizes noted. If there is no detailed information available, you can inquire first. Before purchasing, please ensure you exercise your 'right to know' about the product. Since there are no color options available, you can clearly note them when placing an order. Question: What's being sent? Answer: (1) First, our company's company: ; 2. Shipping from Taiwan and Hong Kong is the same as cash on delivery and postpaid shipping; (2) The entire store reaches over 200 (with more promotions and discounts available). Question: I have already ordered multiple items, how do I notify if I need to change or adjust the shipping cost? Answer: We strongly recommend that you use the shopping cart to purchase separately without making any changes. If you have already placed separate orders, you can contact us via Wangwang or leave a message to help adjust the shipping cost.If you purchase multiple items to the same delivery address, you'll only be charged for shipping once~ *Signing Instructions: When you receive the package, please do not rush to sign for it. Be sure to open it in front of the staff for inspection on the spot. If there is any damage or missing items, please refuse to accept it and contact our store immediately (contact information is provided on the receipt). Once you sign, it indicates that you approve of the quantity, content, and integrity of the goods. The shopkeeper will no longer be able to claim compensation from the company on behalf of buyers We apologize, but we are no longer responsible for losses caused by items not matching the description, missing or damaged. If you have any issues after receiving your items, please contact our shopkeeper promptly so we can resolve them together with the buyer. Let the buyer leave satisfied and wish them a pleasant shopping experience at our store