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Product Details Name: Ancient Silver Graduation Season Pendant Size: 10-30mm Weight: Mixed 21 models/31.6g approximately, weight options are indicated for each model. Material: Zinc Alloy Packaging: 1 piece of each of 21 styles, 21 pieces/package For orders of 2 packs or more of a single item, they are shipped in bulk and need to be individually packaged. Please contact customer service for notes! Note: If there are 1 or 2 out-of-stock items shown in the picture, they may be replaced with other styles or the remaining styles in the picture may be distributed equally. Product Display Regarding shipment All styles in our store are in stock. If Wangwang is not online or you can't reach customer service, you can place orders normally without worrying about stock shortages. Orders placed before 16:00 from Monday to Saturday are usually shipped within 24 hours. For custom orders, please confirm the delivery date with customer service.There is basically no problem with inventory. The company has nearly ten thousand styles of accessories, and with a high average order volume, it's inevitable that some accessories may suddenly be out of stock. In such cases, we will contact customers immediately to confirm delivery dates and quickly arrange production.Generally, it will not exceed 7 days. About Delivery The company defaults to using ZTO Express for shipping.If customers have special needs to change the courier company, please contact customer service and pay the difference in shipping fees.Our store operates on a wholesale model with small profits but quick turnover, and the logistics costs for shipping are borne by the customer.Thank you for your understanding Regarding After-Sales Service 1. Our store promises a 7-day no-reason return and exchange policy. If there are no quality issues within 7 days, and the original packaging is not damaged without affecting resale, the buyer will bear the shipping cost for the exchange process. After 7 days, no exchanges will be processed.Customized products do not support returns or exchanges. 2. Regarding the definition of quality issues: Fashion accessories are a type of fast fashion consumer goods that are not as flawless as specialized gold and silver jewelry. Occasional minor flaws are normal, as all those who have done jewelry business should know.Speaking of quality, our basic chain used for beads is also what many customers are most concerned about. It is specially coated with thick silver for color retention, which lasts longer compared to some ordinary electroplated chains that change color or fade after just a few days of wear.There are not many manufacturers that can achieve thick silver with color retention. Our company spent half a year repeatedly researching and testing this technology before finally successfully producing a long-lasting color-retaining silver-plated basic chain. 3. Regardless of whether the outer packaging box is damaged or not, customers need to open the box and check the total number of items to confirm the total quantity After verifying the count, proceed with acceptance.