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Customer service online hours: 9:00 to 18:00, available on holidays We guarantee the authenticity of our products and support and cooperate with verification and inquiries! All warehouse shipments are packed in cardboard boxes before dispatching. However, during express delivery, it's inevitable that there might be some squeezing or damage. If you find any squeezing or damage on the outer packaging of your parcel upon receipt, please take a photo and reject it. Contact our customer service, and we will arrange for a replacement shipment. Thank you for your cooperation! Wholesale - After-Sales Rules for Dropshipping: 1. If there are quality issues with the product, please contact customer service within 7 days of receiving the order and provide photos or videos of the product to inform customer service. We will verify and confirm the issue, and cover the shipping costs.If the returned item is found to have no quality issues by our inspection, you will need to bear the return shipping cost yourself.Ensure the packaging is intact; items that have been used will not be accepted 2. If you discover any shortages or missing items after signing for the package, please contact us within 7 days to resolve the issue. Take photos of all products and the shipping list to inform customer service. We will verify with the warehouse and retrieve the shipping video for review. If shortages or missing items are confirmed, we will provide a satisfactory resolution. If you contact us after the deadline, we will not process it! Note: If you find that the outer packaging box of the courier is damaged or squeezed upon signing for it, please take a photo and refuse the package. After contacting us, we will arrange for a replacement shipment. Otherwise, any shortages, out-of-stock items, or appearance issues that affect sales found after signing will need to be borne by you. 3. Our store does not accept returns or exchanges without reason at the moment.