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Customer service online hours: 9:00 to 18:00, available on holidays We guarantee our products and cooperate with verification and inquiry All warehouse shipments are packed in cardboard boxes before dispatching, but during transportation, it's inevitable that there may be squeezing or damage. If you find any squeezing or damage on the outer packaging upon signing for it, please take a photo and reject it. Contact our customer service, and we will arrange for a replacement shipment. Thank you for your cooperation 【-After-Sales Policy】: 1. If there are quality issues with the product, please contact customer service within 7 days of receipt (take a photo of the product or inform customer service), verify and confirm the issue, and we will cover the shipping cost.If the returned item is found to have no quality issues by our inspection, you will need to bear the return shipping cost yourself.Ensure the packaging is intact; items that have been used will not be accepted 2. If you discover any shortages or missing items after signing for the package, please contact us within 7 days. Take photos of all products and the shipping list and inform customer service. We will verify with the warehouse and retrieve the shipment for verification. If shortages or missing items are confirmed, we will provide you with a satisfactory solution. If you contact us after the deadline, we will not be able to assist Note: If you find that the outer packaging box is damaged or squeezed upon signing for it, please take a photo and refuse the item. After contacting us, we will arrange for a replacement. Otherwise, any shortages, out-of-stock items, or appearance issues that affect sales found after signing will need to be borne by you. 3. Our store does not accept returns or exchanges without reason at the moment.