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The main material:straw The size of the bag:long 28cm,height 16cm Please note: 1.Because the product is hand-woven, the size will vary by 1-3 cm. 2.Color difference may exist between different computer display , specific please in kind prevail. 3.Please refer to unit conversion:1INCH=2.54CM OR 1CM=0.39INCH About the service: 1. If you receive a damaged or wrong product, you do not need to return the product. You can request a refund and we will give you a full refund. Or contact us to resend the product. 2. If the package is lost during transportation, we will refund the full amount. 3. After the order is sent, we will fill in the tracking number in the order. You can check its tracking information on the website "www.17track.net" (Copied to the browser to open).If the order protection time is running out, please contact us and we can extend the order protection period for you. 4. If you purchase our products in bulk, we will provide wholesale prices. Or free express shipping which only takes 3-7 days to arrive. 5. We support drop shipping. You fill in your customer's address, name and phone number in the order.We will send the order directly to your customer. We will not leave any information, invoices and promotions about our store in the order. We can offer discounts when you have enough orders per month. 6, We will often give coupons and discounts to old customers and fans. So you can click on "+Follow" on our store's homepage to enjoy the offers we offer in the future. 7. When you are satisfied with our products and services after receiving the order, please give us 5 stars feedback. If you have any questions about the order, please contact us in time and we will soe it for you.