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Dear customers, Since the size of the shoes may different from the size you are used to. Please carefully select the size according to Size Chart. Men Women Shoes Size Chart Notice: If foot is thick and wide, you can choose one size bigger; If foot is narrow and thin, you can choose one size smaller. The shoes we send are Chinese sizes, Size tag of the shoes show Chinese size, not EUR or US sizes. Package and Shipment About Feedback Your satisfaction and positive feedback is very important to us. Please leave positive feedback and 5 stars if you are satisfied with our items and services. Please kindly do not hush to leave us a negative feedback if you are not happy with the orders, but leave us a chance to soe it for you. We will do our best to satisfy you. About Pictures Difference in color may be caused by some other reasons such as color reflection in the light, background etc. However, if you believe that the items received is in wrong color, please contact us to see if a return is possible. About Shipping After payment of your order, We will sent out the parcel within 3 work days excepted Holidays. About the shipping time, you need to check in advance for information on delivery time to your country. About Return In case of the defective items or wrong items that you got, we will resend or refund to you. Customers must inspect all items upon receipt and notify us within 2 work days if anything is missing or damaged. We do not refund the shipping fee on returns that are non-defective. Within 14 days after receipt, you can return back the item. Buyers are responsible for shipping charge to return the items. Receive Address Write your full name and house number in your shipping address when you make an order because Russia have a new rule now, post office will not dispatch parcels to you if you dont write full name. Lastly we dont assume responsibility. Have a nice day