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01: Our store is a physical merchant with its own physical storefront and warehouse for storing goods. The quality of our products is guaranteed, so please rest assured to purchase our store/business 02: After sales issue: The profit margin is meager, and there is no ability to bear the after-sales service. If there are a series of problems such as dissatisfaction with the product or damage on the road. Exchange is acceptable, but refunds or discounts are not accepted. The shipping costs incurred will be borne by the buyer, and the seller will not bear the shipping costs 03: Shipping address and recipient's name, phone number, please provide detailed information, especially phone number. It must be unobstructed. After the goods are shipped, if the buyer needs to change the address or return the goods due to reasons related to the buyer, the shipping cost will be borne by the buyer themselves 04: When receiving the goods, it is necessary to count them in the presence of the staff. If there is a shortage, please contact us in a timely manner. Do not come to us after signing for the goods and tell us what has not been received. Any issues after signing for the goods will be borne by the recipient themselves (the security guard will sign for them, and those that are not signed for by the recipient will also be considered as signed for) 05: Speed issue: Our store can ship Zhongtong, Yunda, and large items can be shipped to Anneng, with a delivery time of about 3-5 days. The issue of speed has always been a problem that troubles us. If you urgently need products or lack patience, please take photos with caution. Sometimes weather can affect the speed. Don't keep asking us when we can arrive. We can help you push it, but we can't control it. Don't blame us for the speed and attitude of some employees 06: Don't accept the bad comments: pro. If there are any problems after looking at the above questions, you can directly consult our store. Don't accept: no gifts, slow, bad staff attitude, things are not as awesome as expected. The product broke on the road, but if you don't solve these problems, it will result in negative reviews 07: Due to physical stores selling goods, it is not ruled out that there may be shortages after ordering. We will strictly follow your instructions for shipping, and if there is a shortage, we will contact you by phone 08: Product: We adhere to physical images, but cannot rule out color differences due to different monitors ——I hope everyone will be happy, develop together, and move forward together. Wishing you all the best